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Refund & Cancellation Policy

1. Digital Products

Path Guider delivers instantly generated digital PDF reports. Due to the nature of digital goods, refunds are generally not offered once the report has been generated and delivered.

2. Exceptional Cases

If you were charged but did not receive your report due to a technical error, please contact our support team within 7 days with your payment ID for a full refund or manual delivery.

3. Processing Time

Approved refunds are returned to the original payment method within 5–7 business days.

4. Contact

Email us at support@pathguider.com with subject line: REFUND REQUEST — [Your Payment ID].